You may have questions while using ace — from registration to sports guides. This page has clear, straightforward answers to the most frequently asked questions from users in Bangladesh. Browse by category below and find your answer in no time.
From creating a new account on ace to troubleshooting login issues — find answers to all common questions here.
Opening a new account on ace is quick and easy — it only takes a few minutes. First, go to our registration page and fill out the form with your name, mobile number, and password. Make sure to enter accurate information, as it will be needed for account verification later. After submitting the form, a verification code will be sent to your mobile. Once you enter the code correctly, your ace account will be activated and you can start enjoying all the features.
Register NowThe most common cause of login issues is an incorrect password or mobile number. First, make sure you're entering the correct mobile number and password used during registration. If you've forgotten your password, you can easily reset it using the "Forgot Password?" option on the login page. Clearing your browser's cache and cookies may also resolve the issue. If the problem persists, contact our support team — we'll help you quickly.
Go to Login PageNo, only one account can be opened per mobile number on ace. This is an important part of our security policy, ensuring the protection of every user's account. If you attempt to create multiple accounts, the system will automatically detect it and the account may be suspended. If you're having trouble accessing your account, please contact our support directly instead of opening a new account. We'll help you recover your existing account.
Yes, after logging in you can update certain information from your profile settings. However, for security reasons, changing your mobile number requires an additional verification process. To change your password, set a new password using your current one and make sure the new password is strong enough. After any information change, a confirmation message will be sent to your mobile. If you have trouble updating your information, contact our support team for help.
Find answers to common questions about using the cricket, football, and basketball guides.
Ace's cricket analysis guide is specially designed for cricket fans in Bangladesh. To access the guide, click the "Cricket Analysis Guide" link in the top menu. There you'll find match statistics, team form analysis, pitch reports, and expert opinions. With information updated before each match, you can make well-informed decisions. There's also a dedicated betting guide for ODI matches that provides even deeper analysis.
View Cricket GuideAce's live basketball guide provides real-time match updates, team performance analysis, and player statistics. Information on the world's top basketball leagues, including the NBA and EuroLeague, is regularly updated here. Through the live score tracking feature, you can check the latest status of any ongoing match at any time. The guide also includes quarter-by-quarter analysis to help you understand the flow of a match. The full guide is easily accessible from mobile as well.
View Basketball GuideYes, ace's football results guide covers results and analysis from the Bangladesh Premier League as well as top international leagues. The English Premier League, La Liga, Bundesliga, and UEFA Champions League are also updated regularly. Detailed post-match result breakdowns are published after every game, highlighting goalscorers, cards, and key moments. The guide is written in Bengali with Bangladesh's football fans in mind. You can easily filter by your favorite team or league.
View Football GuideAbsolutely — ace's ODI betting guide is specifically designed with new users in mind. The basics of betting are explained in plain language at the start of the guide, so even a first-time user can get up to speed quickly. By following the step-by-step instructions, you'll learn about the various betting options available for ODI matches. Tips and advice from experienced analysts are also included in the guide. The importance of betting responsibly is also specially highlighted throughout.
View ODI GuideAnswers to common questions about the technical aspects of using ace and its mobile features.
Yes, ace is built as a fully mobile-optimized platform. Since most users in Bangladesh access the internet via mobile phones, we have made the mobile experience our top priority. The ace website loads quickly and smoothly on both Android and iOS devices. Sports guides, live scores, and account management — all features are easy to use on mobile. Special optimization has been applied to ensure fast page loading even on slow internet connections.
Yes, ace supports Bangladeshi Taka (৳ BDT) for users in Bangladesh. You can transact directly in BDT with no currency conversion hassle. Payments can be made easily via popular mobile banking methods including bKash and Nagad. Every transaction is fully secure and processed through an encrypted connection. Your transaction history is saved in your account and can be viewed at any time.
Ace places the highest importance on protecting users' personal information. Our platform uses SSL encryption to keep all your data completely secure from third parties. Your personal information is never sold or shared with third parties. Our privacy policy explains in detail how your information is collected, stored, and used. If you have any security concerns, please contact our support team.
Read Privacy PolicyAce believes that entertainment should always be enjoyed responsibly. Under our responsible gaming policy, users can set daily or weekly limits for themselves. If anyone feels their gaming habits are getting out of control, they can use the temporary break or self-exclusion feature. We always prioritize the well-being and peace of mind of our users above entertainment. Read our responsible gaming page for more details.
Read Responsible GamingAce's support team is available seven days a week to assist users in Bangladesh. Contact us with any questions or issues and get quick resolutions. If you're a new user, register now and start enjoying the full ace sports entertainment experience. Our guides will help you make the right decisions and make every match even more exciting.
Find the guides and information you need directly from here.
